That I'm supposed to handle. Of course I'm supposed to be notified by a certain someone when this something should be done and I wasn't. There was a little bit of fallout but nothing major as it only takes me a few minutes to get things updated and out to the people that matters. Here's the kicker though, I get an email today notifying me it needs to be done again and the last line reads "As I did last month, I will always copy you on the emails..." and goes on about how I was notified last month. Of course this wasn't just to me, it went to a few of the bosses here and all my co-workers in the dept.
I've double checked my e-mail and I never received any such thing before. So what's the proper response here? My first reaction is do a Reply-to-All, say thanks for the heads up, but you might want to check you contact list because this is the first and only email I've ever received from you on the subject. Actually, my first response was a little nastier and demanding a copy of the previous email where I was copied but after coming down a little bit I think the nicer approach might be better. I've also considered just bringing this up to my direct boss in private but what fun is that?
Anyone have thoughts on the best way to address this?
gwartok wrote:That I'm supposed to handle. Of course I'm supposed to be notified by a certain someone when this something should be done and I wasn't. There was a little bit of fallout but nothing major as it only takes me a few minutes to get things updated and out to the people that matters. Here's the kicker though, I get an email today notifying me it needs to be done again and the last line reads "As I did last month, I will always copy you on the emails..." and goes on about how I was notified last month. Of course this wasn't just to me, it went to a few of the bosses here and all my co-workers in the dept.
I've double checked my e-mail and I never received any such thing before. So what's the proper response here? My first reaction is do a Reply-to-All, say thanks for the heads up, but you might want to check you contact list because this is the first and only email I've ever received from you on the subject. Actually, my first response was a little nastier and demanding a copy of the previous email where I was copied but after coming down a little bit I think the nicer approach might be better. I've also considered just bringing this up to my direct boss in private but what fun is that?
Anyone have thoughts on the best way to address this?
I would bring it up to the boss in private and note that rather than respond and escalate the issue you had chosen this path, since the issue didn't need any more time and resources wasted on it. However to say nothing would indicate you agreed with the e-mail.
At least if it was me that would be how I would prefer an employee handled it. Actually to me handling it that way would turn the issue to a positive for you.
“A simple democracy is the devil’s own government.”
— Benjamin Rush --
I'd call the guy to find out what was going on. He might have thought you were someone else - if so, he'd probably be willing to write a follow-up e-mail to explain, copying the same folks.
Of course, I'm all into the good nature of people and all that rot.
